Return Policy
Countries Covered
USA
Returns
We accept returns for both defective and non-defective products, but terms and conditions apply.
Exchanges
We do not accept exchanges.
Return Condition
This includes products that are unopened or have never been used.
Return Window
Customers may return products within 60 days of delivery.
Return Method
Returns must be sent back by post.
Currency
All refunds and return processing apply in US dollars.
Restocking Fees
No cost. We do not charge any restocking fees.
Refund Processing Time
Refunds are processed within 3 to 5 days after the returned item has been received and inspected.
Contact Information
- Email: info@elitecustomboxes.com
- Phone: + 1 (888) 908-3029
- Address: 271 S Cedar Avenue, Wood Dale, IL 60191, United States