Return Policy

Countries Covered

USA

Returns

We accept returns for both defective and non-defective products, but terms and conditions apply.

Exchanges

We do not accept exchanges.

Return Condition

This includes products that are unopened or have never been used.

Return Window

Customers may return products within 60 days of delivery.

Return Method

Returns must be sent back by post.

Currency

All refunds and return processing apply in US dollars.

Restocking Fees

No cost. We do not charge any restocking fees.

Refund Processing Time

Refunds are processed within 3 to 5 days after the returned item has been received and inspected.

Contact Information

• Email: info@elitecustomboxes.com
• Phone: + 1 (888) 908-3029
• Address: 271 S Cedar Avenue, Wood Dale, IL 60191, United States