Terms & Conditions

In this document, when we say “us,” “we,” or “our,” we are referring to Elite Custom Boxes. Please make sure to read these Terms and Conditions thoroughly before you use the Service.

Please Read this Carefully:

If you visit our website or involve in business with us, you automatically decide to obey all the terms and conditions set off in this agreement.

And we may terminate our services with you at any stage, with or without notice/warning, or may due to the behavior that is in breach of this agreement, for the behavior that ECB trusts are damaging to its corporate, or for demeanor where the use of the services harms our site.

All the users of this site are covered by the terms of services available on our website including contributors, dealers, customers, and advertisers. You are highly recommended to go through these terms and conditions and privacy policy of our site. Otherwise, you may stop using our services if you are not able to understand our terms and conditions.

Intellectual Property:

All the content, text, data, graphics, images, designs, and other materials found on this website are completely the property of ECB. You can show, copy, download, or print parts of the content from various sections of the service, but only for your personal use that isn’t for making money, or if you want to place an order with ECB.

You’re not allowed to use the content in any other way; doing so could break laws related to copyright and trademarks. This agreement doesn’t give you permission to use any of ECB’s trademarks or those of its partner companies.

You also promise not to change or remove any special notices attached to the content you download from the service.

Content and Information:

We makes the effort to be as precise and correct as possible. Though we do not permit that out, all the information and content you see on this site is truthful, comprehensive, dependable, up-to-date, or error-free.

You are recommended to search on your own for a piece of effective and accurate information that is more complete. If you find something wrong or that needs to be updated, please contact us at info@elitecustomboxes.com with correct information and ask for it to be corrected.

Prices and Order Policy:

We are not responsible for any change in the prices with the time. Prices of the products available on this website are not constant, and we kept the right to alter them at any time.

Due to custom printing services that we provide, during the placement of your order, you must approve the proof of printing products.

And you have only 6-8 hours to cancel your order after approval otherwise a charge will be exerted due to cancellation of the order.

We also do not guarantee you the cancellation of an order after 12-14 hours or time, in that case, full payment is charged including product, custom designing, and shipment charges.

We also reserved the right to provide or discontinue the services offered to our customers. We will not compensate any loss by the change of our prices to either you or any third party.

Submit Artwork Files for Designing:

Our designing and printing team create an electronic or hard copy data from your submitted files of artwork. You must submit the files in 300 dpi and CMYK format otherwise, we are not responsible for any blur or distorted printing and color changes.

The artwork you are uploading should completely be your property. Please be noted that we will not accept any inappropriate content for printing.

Billing Information:

The right to receive payments and accept or reject them is reserved with Elite Custom Boxes. Bases on our consent, we can limit the numbers that per individual or per product can buy and we also reserve the right to cancel the order at any time.

It is also your responsibility to provide us with exact details of your name, contact, address, credit card details when you purchase any product from the site.

In case of false information provided by you; we reserve the right to terminate your services. Also, provide the correct information of your credit card including an expiry date for a successful transaction.

Return and Refund Policy:

Due to our service of custom packaging, we provide, you must inform us at info@elitecustomboxes.com within three business days about any faulty or defective product.

We cannot refund you in this case, but we will make you satisfy by reprinting the product and modify it according to your desired specification. However, the new product might take time from 6 to 7 working days to reach you.

Shipment and Delivery:

Our custom designing, coloring or printing may take 4-5 working days and shipment days will be 2-3 business days.

Production time-span and printing time starts after the complete uploading, reviewing, and accepting your artwork files by the press or printing department.

We take all the possible steps and effort completely to deliver your order well in time. In no case, we are accountable for any delay in shipment or delivery. However, during printing, delay due to any of the technical faults, charges will be refunded by us.

Illegal Use:

You can’t do the following things: use the information for illegal activities, force others to use the information for illegal activities, break our intellectual property rights, give false information, try to collect others’ personal information, attempt phishing or spamming, use our information or services dishonestly, or do anything that makes our website unsafe.

If you do any of these things, we can stop providing our services to you at any time and take legal action.